← Back to Blog
    Company News

    TransferToAI Ranked Top 10 AI Customer Support Startup in Australia by Tracxn

    8 Feb 20265 min read

    Tracxn 2026 Rankings

    Top 10 in Australia & NZ

    TransferToAI has been ranked #10 in "Native AI in Customer Support" across Australia and New Zealand by Tracxn — the global startup intelligence platform trusted by over 1,600 venture capital firms, investment banks, and Fortune 500 companies.

    We're excited to announce that Tracxn has included TransferToAI in their Top 10 Native AI in Customer Support startups in Australia and New Zealand.

    This ranking places TransferToAI alongside well-funded companies like Brainfish ($10M raised), Daisee ($6.79M), and Keeyu ($2.3M) — all building cutting-edge AI products. Being recognised in this group validates what our team has been building: an AI receptionist that's purpose-built for Australian tradies and service businesses.

    Out of the 22 companies tracked by Tracxn in this category across Australia and New Zealand, only 10 made the top tier. TransferToAI is one of them — and the only one focused exclusively on the trades and field service industry.

    The Full Top 10 List

    Tracxn — Native AI in Customer Support — Australia & NZ (2026)

    1

    Brainfish

    AI knowledge base for support teams

    2

    Daisee

    AI quality assurance for call centres

    3

    Curious Thing

    AI voice agents for enterprise

    4

    Keeyu

    AI call analytics

    5

    Voxly Digital

    AI customer engagement

    6

    PressOne Africa

    AI-powered cloud telephony

    7

    Chatmantics

    AI conversational marketing

    8

    TalkForce AI

    AI phone agents

    9

    Maven AGI

    AI-first customer support

    10

    TransferToAI

    AI receptionist for Australian tradies

    Source: Tracxn — "Native AI in Customer Support" sector, Australia & New Zealand, February 2026.

    What is Tracxn and Why Does This Matter?

    Global Intelligence

    Tracxn tracks millions of companies across every sector worldwide. Their data is used by VCs, banks, and enterprises to find the most innovative startups.

    1,600+ VC Firms

    From Sequoia Capital to Goldman Sachs, top-tier investors rely on Tracxn rankings to identify promising companies worth watching.

    AI + Human Curation

    Rankings combine algorithmic scoring with expert analyst review — they're not pay-to-play or self-reported lists.

    Independent & Credible

    Companies don't apply or pay for Tracxn rankings. Inclusion means the platform's analysts identified your company as noteworthy.

    When Tracxn ranks a company in a sector, it means their team has identified it as a significant player worth tracking. For the "Native AI in Customer Support" category across Australia and New Zealand, only 22 companies made the total list — and only 10 made the top tier. TransferToAI earned its spot through product quality, market positioning, and customer impact.

    What Makes TransferToAI Different

    Most companies on the Tracxn list serve enterprise clients with large budgets. TransferToAI is the only one built from the ground up for Australian tradies and service businesses — the plumbers, electricians, builders, and HVAC technicians who are on the tools all day and can't afford to miss calls.

    Live in 5 Minutes

    No complex setup. Sign up, configure your business details, forward your number — done.

    Australian Accent

    Genuine Aussie voice that sounds natural to your customers. Not an American bot.

    ServiceM8 Integration

    Automatically creates jobs and syncs bookings directly into your ServiceM8 account.

    Full CRM Dashboard

    Client analytics, call classification, lead scoring, and SMS summaries — not just call answering.

    54+ Trade Categories

    Industry-specific AI training for plumbers, sparkies, HVAC, builders, landscapers, and more.

    From $99/month

    Most competitors charge $300+/month plus setup fees. TransferToAI starts at $99 with no setup fee.

    It's not just about answering calls. TransferToAI gives tradies a complete AI-powered front office — from the moment a customer calls, through to job booking, CRM suggestions, and client analytics. That's what sets us apart from generic AI answering services.

    TransferToAI by the Numbers

    24/7

    Availability

    54+

    Trade Categories

    <1s

    Answer Time

    $99

    Starting Price

    Why This Matters if You're a Tradie

    Third-Party Validation

    This isn't us saying we're good — it's an independent global platform used by the world's top investors confirming it.

    Enterprise-Grade, Tradie Pricing

    You're getting a product ranked alongside companies serving enterprise clients — but at a price built for small business. $99/month, not $300+.

    Purpose-Built for Australia

    Australian accents, Australian business hours awareness, ServiceM8 integration, and support for 54+ Aussie trade categories.

    More Than Just Call Answering

    CRM dashboard, client analytics, call classification, automated SMS summaries — a complete AI front office for your business.

    What We're Building Next

    This recognition fuels our commitment to building the best AI receptionist for Australian tradies. Here's what's on the roadmap:

    Fergus Integration

    In Development

    Currently in active development with the Fergus product team. Read/write access to calendar events, enquiries, and job creation.

    Simpro Integration

    On Roadmap

    Planned for later in 2026 to support tradies using Simpro for job management.

    Enhanced CRM Analytics

    In Development

    Deeper client insights, customer segmentation, and predictive lead scoring to help you understand your business better.

    Multi-Language Support

    Planned

    Expanding beyond English to serve Australia's diverse business landscape.

    Try Australia's Top-Ranked AI Receptionist

    See why Tracxn ranked us in the Top 10. Try TransferToAI free for 14 days.

    No credit card required. No setup fee. Live in 5 minutes.

    START FREE TRIAL

    Related Reading

    M

    Marcos — TransferToAI

    Founder of TransferToAI. Built in Queensland for Aussie tradies. Helping service businesses never miss a call again.

    More for Tradies